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PHOENIX STYLE RESALE EXECUTIVE

We are currently recruiting for one full time or 2 part-time Sales Executives with set and dedicated days. The Resale Sales Associate will be based in our Cobham Store and will hold a key sales position within the store.

As a Resales Specialist, you are goal-oriented and driven to achieve and exceed sales targets.  You're client-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability. Above all, you embody the Phoenix Style culture of sustainability, driving results, and building for the future.

 

Bonus | Benefits | Perks

  • Base Pay PLUS bonus
  • Bonus potential for consignor referrals (uncapped)
  • Holiday paid (increases after 2nd year)
  • Employee Stock Purchase Plan (purchase stock @ discounted rates)
  • Paid training program with robust career growth 
  • Pension and Medical (after 1st year)
  • Gaining valuable knowledge of the Resale market that is set to grow larger than the current luxury market

 

What You Get To Do Every Day

  • Drive sales through engagement of clients, suggestive selling and sharing product knowledge
  • Provide a high level of service while navigating multiple customer journey’s simultaneously
  • Build brand loyalty by delivering a best-in-class client experience
  • Outreach daily to existing clients to drive traffic to retail store
  • Bringing in new consignors to our store
  • Work with the Store Manager to price and research items for sale
  • Overseeing all store specific social media to increase sales

 

What You Bring To The Role

  • Motivated by a desire to win and excel
  • Passion about client service and the ability to establish trust
  • A problem solver who can handle a variety of clients and customers
  • Thrive in a dynamic, fast-paced work environment
  • Professional appearance and demeanour with a love of luxury fashion
  • Ability to use technological tools with ease 
  • Ability to commit to 30 hours per week
  • Able to work evenings, weekends, and holidays if needed

 

 To apply send your CV to paige@phoenixstyle.co.uk

 

 

PHOENIX STYLE STORE MANAGER

The Shop Manager is responsible for the Operation, Visual Merchandising, Team Members, evaluating and pricing goods and Product Buying. Based in our Cobham store, the Shop Manager is responsible for growth of new and existing customer and consignor relationships. Responsible for driving the shop experience and all front of house experience, the Shop Manager builds business strategies with the team and collaborates readily with the online team.

 

What You Get To Do Every Day

  • Build an environment that is highly focused on delivering a shopping and consignment experience that will motivate the client/consignor to return
  • Collaborate with Managing Director to ensure all business revenue goals are met - both supply and demand.
  • Switches gears based on the needs of the business both seamlessly and proactively
  • Develop top-level weekly, monthly and quarterly strategies to drive in store business and consignor relationships this can be working closely with the Social Media team.
  • Develops strong working relationships with all store personnel.
  • Quality check Stylist service initiatives, including quality of in-store appointments, communication to clients, etc.
  • Conduct regular trainings and meetings with the store’s teams to drive both business initiatives and in-store learning.
  • Track monthly results and trends for business forecasting
  • Overseeing all the marketing for your store including: Advertising, Social Media, Events and Influencer activity

 

What You Bring To The Role

  • 5+ years’ experience working in the luxury space in a client facing role and a true love of fashion
  • Possess current knowledge of fashion trends and competition in the marketplace
  • Team player able to work effectively and collaboratively across all departments to meet goals and deadlines.
  • Ability to thrive in a fast-paced environment
  • Excellent written and communication skills
  • Strong leadership qualities

 

Excellent Salary, Bonus package and Perks will be based on Experience and Skill.

 

To apply send your CV to paige@phoenixstyle.co.uk