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Why We Care And What We’re Doing About It

At Phoenix Style, sustainability isn’t a trend it’s our foundation. We’ve spent nearly five decades building a business around pre-loved designer fashion, not because it became fashionable, but because we’ve always believed in circularity, quality, and conscious consumption.

We don’t see sustainability as a finish line. It’s a journey a set of evolving, daily practices that guide the way we source, sell, and grow. In a world where environmental, social, and governance concerns are more urgent than ever, we’re committed to growing Phoenix Style in the most responsible, considered way possible.

We believe fashion can still be fabulous and do good. But only if the industry starts making different choices and consumers are given better ones.

Our Why:

We are part of an industry that’s responsible for 10% of the world’s carbon emissions and where billions of garments end up in landfill each year. We don’t want to add to that problem. We want to be part of the solution.

Every item we rehome, restore, or repair is one less piece ending up in landfill. Every purchase made through Phoenix Style extends the life of a garment and reduces its environmental footprint by up to 30%.

As our founder Paige Mengers puts it: "If I could find it preloved, I won’t buy it new."

We’ve structured our sustainability mission around four deeply connected pillars that drive every decision we make.

Our Four Sustainability Pillars:

We believe in keeping fashion in motion not in landfill. Through resale, repair, repurpose, and reinvention, we keep luxury items in use longer and extend their lifecycle with purpose and pride.

We champion resale as a key driver of sustainable fashion and consignment is at the heart of our model. By giving luxury items, a second (or third) life, we keep clothing in circulation and out of landfill.

We work closely with our consignors to ensure every piece we accept has lasting value and quality. In addition to pre-loved stock, we also buy end-of-season and excess inventory from luxury brands, offering customers access to beautiful pieces that might otherwise go to waste.

It’s a win for the planet, for our sellers, and for shoppers looking to build a conscious, elevated wardrobe.

We partner with local artisans to restore and repair pieces, celebrating slow fashion and the skills behind it. We also support makers and businesses that uphold fair, transparent, and ethical working conditions at every step of their supply chain.

Our zero-waste ethos runs through everything we do from compostable packaging and re-used shop fittings to digital receipts and minimal returns. We donate unsold items to our long-time charity partner Smart Works, ensuring every piece continues to serve a purpose.

Looking Ahead

This is just the beginning. Our sustainability work is always evolving and never complete. We’re continuing to expand our Restore Programme, grow our community of conscious customers, and push for better standards across resale, retail, and fashion at large.

We know the impact of one item might seem small. But when multiplied by thousands of pieces, hundreds of sellers, and a growing number of like-minded buyers, it becomes a movement.

This is how we choose to grow profitably and responsibly. Because sustainable fashion shouldn’t be the exception. It should be the expectation.

PHOENIX STYLE. LUXURY FASHION, REDFINED.